Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or exchange. 

You may use the regular mail service, UPS or FedEx and are responsible for the shipping fees back.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. All returns must be sent back with all original packaging. You’ll also need the receipt or proof of purchase. Once the item(s) is received and inspected for damage, your credit card will be refunded. After 14 days, we can not accept returns. A 25% restock fee will apply. 

To start a return, you can contact Margaret at mweaver631@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

If you have any further questions, please email Margaret at mweaver631@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, made to order items, multiples of 3 or more of the same item, or gift cards. 

If the item you return is damaged in shipment back to us, we will take photos and assist you in filing a claim with the shipping company.  We are not able to credit back items that are damaged in the return process or missing pieces.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.